People who are in crisis are experiencing unusual emotional stress that is not alleviated by their normal coping mechanisms. In these situations, they need someone to help them through their struggles.
The information on this page will help you, and them, understand the wide-range of reactions that are possible when a person is in distress. People experiencing these reactions often think they are going crazy or their lives are out of control. This information will help them to normalize their behavior, and help them understand what they are experiencing is because of the stress they are under.
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